Levels of Organisational Management

Management levels in an ideal organization are categorized into three: Top-level, Middle-level and First-level managers.

–Top-level managers:
These are the board of directors, CEOs, president, vice-president, etc. The role of the top management can be summarized as follows-
*Develops objectives and goals.
*Provides guidance and direction.
*Issues necessary instructions for preparation of department budgets, procedures, schedules etc.
*Controls & coordinates the activities of all the departments.
*Prepares strategic plans & policies for the enterprise.
*Responsible for maintaining a contact with the outside world.
*Appoints the executive for middle level i.e. departmental managers.

–Middle-level managers:
These are general managers, branch managers and department managers. They are accountable to the top management. Some of their functions are as follows:
*Define and discuss information and policies from top management to lower management.
*Execute organizational plans.
*Diagnosing and resolving problems within and among work groups.
*Defining and monitoring group-level performance indicators.
*Designing and implementing reward systems supporting cooperative behavior.
*Designing and implementing effective group and intergroup work and information systems.

–First-level managers:
These are supervisors, group leads, section leads, foremen, etc. They focus on controlling and directing. They usually have the responsibility of assigning employees tasks, guiding and supervising employees on day-to-day activities, ensuring quality and quantity production, making recommendations, suggestions, and upchanneling employee problems, etc. First-level managers are role models for employees that provide:
*Basic supervision.
*Career planning.
*Motivation.
*Performance feedback.